Terms and Conditions
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These Terms and Conditions (“Terms”) govern your access to and use of Expert Marketing Group (“EMG”, “we”, “us”, “our”)
website, forms, communications, software access, and related services (the “Services”). By accessing or using our website,
submitting your information, or using our Services, you agree to these Terms.
1) Services
EMG provides marketing and operational support services for home-service companies, including but not limited to exclusive appointment setting,
recruiting support, automation workflows, CRM/software support, and related consulting services. Specific deliverables, timelines, markets,
and availability may vary by agreement and season.
2) No guarantees
Results can vary based on market conditions, storm activity, your sales process, capacity, response time, close rates, competition, and other factors.
While we work to improve outcomes, we do not guarantee revenue, profits, appointment volume, close rates, or specific business performance unless expressly
agreed in writing.
3) Consent to communications
By submitting your information through our website or forms, you may provide separate consent to receive communications from EMG by phone, email,
and text message. Where applicable, these consents may include:
- Service / informational communications: messages related to your inquiry, requested services, appointments, confirmations, reminders, onboarding, support, account activity, and service updates.
- Marketing / promotional communications: messages related to promotions, offers, announcements, campaigns, and new or updated services.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Your consent to receive communications is not a condition of purchase.
4) Opt-out rights
You may opt out of marketing or text communications at any time by following unsubscribe instructions in an email or replying STOP to a text message.
Opting out of promotional messages does not necessarily prevent us from sending service-related or transactional communications that are needed to respond
to your inquiry or support your requested services, where permitted by law.
5) Third-party tools
We may use or integrate third-party tools and service providers including CRM platforms, hosting providers, email/SMS providers, automation platforms,
software systems, and file/document tools. Your use of third-party services may be subject to their terms and policies. EMG is not responsible for third-party
outages, restrictions, policy changes, or platform limitations.
6) Acceptable use
You agree not to use our website or Services for any unlawful activity, spam, harassment, fraud, deceptive practices, or any activity that violates applicable
communications, privacy, or marketing laws. You are responsible for your own internal business compliance and how you use any leads, appointments, or tools provided.
7) Limitation of liability
To the maximum extent permitted by law, EMG will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages,
or for any loss of revenue, profits, data, business opportunity, or goodwill arising from or related to your use of the website or Services.
8) Contact
Questions? Call 850-341-8436
or use our contact form on the home page.